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14.01.2022

BASEL OFFICE - Business Solutions Specialist HR

  • 4057CH-4057 Basel
  • Festanstellung 100%

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Viking Cruises offers both river cruises and ocean cruises through two product lines, Viking River Cruises and Viking Ocean Cruises. A global corporation headquartered in the United States with main operational headquarters in Basel, Switzerland, the company was established in 1997 by a Scandinavian and Dutch consortium led by Torstein Hagen. Initially the company purchased four Russian ships and provided a Russian river-cruise product to Europeans. The following year the company purchased additional ships and continued to cater to the European market. In 2000, the company expanded into the American market, establishing U.S. headquarters as Viking River Cruises in Los Angeles, California. Through rapid expansion, the purchase of KD River Cruise lines, and unprecedented new builds, the river cruise division grew to be the world’s largest river cruise line, and currently offers cruises along the rivers of Europe, Russia, China, Southeast Asia and Egypt. In May 2013, the company announced the launch of a new small-ship ocean cruising division, Viking Ocean Cruises, which began with the maiden season of Viking Star in spring of 2015, and features Baltic and Mediterranean itineraries. In 2016 and 2017, Viking Star will be joined by two equally elegant sister ships, Viking Sea and Viking Sky. Viking Cruises continues the Viking tradition of exploration along the world’s great waterways. The Board of Directors includes prominent investors and financial leaders with impressive credentials in cruising and shipping, and the company is led by Chairman Torstein Hagen, a native of Norway and one of the original founders of the company. Exploring the World in Comfort® Whether on river or ocean cruises, Viking Cruises offers itineraries that are destination focused and carefully crafted with a mix of cosmopolitan and smaller ports of interest. Viking Ocean Cruises itineraries are specifically designed to offer more time in port than competitors, including late evening stays and overnights to take advantage of night life in select ports. River cruise itineraries are similarly planned. All Viking cruises are priced to provide top consumer value by leveraging economies of scale and experienced management, and include such items as shore excursions and wine or beer with onboard meals. The company also ensures a focus on enrichment through shore excursions by local guides, regional foods, and Privileged Access for in-depth exploration of the destinations. All Viking cruises include the exclusive Viking Culture Curriculum program that brings history and culture to life through onboard enrichment lectures; language classes; hands-on cooking demonstrations and classes; and local entertainment to complement included shore excursions. A global corporation headquartered in the United States, Viking Cruises main operational headquarters are in Basel, Switzerland. Viking Cruises offers both river cruises and ocean cruises through two product lines, Viking River Cruises and Viking Ocean Cruises.
Viking Cruises offers both river cruises and ocean cruises through two product lines, Viking River Cruises and Viking Ocean Cruises. A global corporation headquartered in the United States with main operational headquarters in Basel, Switzerland, the company was established in 1997 by a Scandinavian and Dutch consortium led by Torstein Hagen. Initially the company purchased four Russian ships and provided a Russian river-cruise product to Europeans. The following year the company purchased additional ships and continued to cater to the European market. In 2000, the company expanded into the American market, establishing U.S. headquarters as Viking River Cruises in Los Angeles, California. Through rapid expansion, the purchase of KD River Cruise lines, and unprecedented new builds, the river cruise division grew to be the world’s largest river cruise line, and currently offers cruises along the rivers of Europe, Russia, China, Southeast Asia and Egypt. In May 2013, the company announced the launch of a new small-ship ocean cruising division, Viking Ocean Cruises, which began with the maiden season of Viking Star in spring of 2015, and features Baltic and Mediterranean itineraries. In 2016 and 2017, Viking Star will be joined by two equally elegant sister ships, Viking Sea and Viking Sky. Viking Cruises continues the Viking tradition of exploration along the world’s great waterways. The Board of Directors includes prominent investors and financial leaders with impressive credentials in cruising and shipping, and the company is led by Chairman Torstein Hagen, a native of Norway and one of the original founders of the company. Exploring the World in Comfort® Whether on river or ocean cruises, Viking Cruises offers itineraries that are destination focused and carefully crafted with a mix of cosmopolitan and smaller ports of interest. Viking Ocean Cruises itineraries are specifically designed to offer more time in port than competitors, including late evening stays and overnights to take advantage of night life in select ports. River cruise itineraries are similarly planned. All Viking cruises are priced to provide top consumer value by leveraging economies of scale and experienced management, and include such items as shore excursions and wine or beer with onboard meals. The company also ensures a focus on enrichment through shore excursions by local guides, regional foods, and Privileged Access for in-depth exploration of the destinations. All Viking cruises include the exclusive Viking Culture Curriculum program that brings history and culture to life through onboard enrichment lectures; language classes; hands-on cooking demonstrations and classes; and local entertainment to complement included shore excursions. A global corporation headquartered in the United States, Viking Cruises main operational headquarters are in Basel, Switzerland. Viking Cruises offers both river cruises and ocean cruises through two product lines, Viking River Cruises and Viking Ocean Cruises.

BASEL OFFICE - Business Solutions Specialist HR

BASEL OFFICE - Business Solutions Specialist HR

PURPOSE OF POSITION

Viking Cruises is one of the world’s leading cruise line company that manages a fleet of +70 river ships and 6 ocean ships (and growing) with offices across the globe. We have our Marketing and Sales headquarters based in Los Angeles, USA and the Operational Head Quarters based out of Basel, Switzerland.

 

As a key member of the IT and Business Solutions team, the Business Solutions Specialist HR will be a key player in our digital transformation initiatives onboard our Ships and across our global Offices, to allow Viking to increase its visibility, efficiency, control and benefits in the Human Capital Management (HCM) domain. S/he will be the subject matter expert for the HCM information system and software applications. Furthermore s/he will coordinate and supervise all activities related to the design, development, and implementation of these systems as well as defining the business case, determining specifications, developing roadmap and time-integrated plans for delivery, piloting solutions.

The Business Solutions Specialist HR reports to the Director Business Solutions. Starting date would be as soon as possible. This role will be located in Basel, Switzerland. Please note that we can only accept candidates who are eligible to work in Switzerland or are in possession of a relevant work permit.

 

RESPONSIBILITIES

  • Be an integral part and leader within the Business Solutions team to drive new process and lead solution implementations across the Viking Cruises’ fleet operations and HR areas.
  • Work directly with our HR teams to document requirements, processes and develop a business case
  • Translate the solutions strategy and vision into detailed business requirements, process changes, prototypes and design plans.
  • Gain a deep understanding of the end user experience and generate new ideas that address unmet needs and/or pain points as well as delight customers via solution automation and common sense design.
  • Develop creative use cases, storyboards, and process flows to ideate solutions. Manage end-to-end implementations including development, agile sprint tests, user acceptance testing until Go Live and hand over to Support.
  • Provide the Director of Business Solutions and HR executives with solution options and project status updates.
  • If required, identify (in-house vs. external) and evaluate suitable solutions/technologies that best meet Viking’s requirements.
  • Develop and monitor KPI’s that judge the overall effectiveness of our solutions

 

QUALIFICATION PROFILE

  • Bachelor’s degree or higher in Business (HR related) or IT and/or relevant streams. Any Project Management Certification (Scrum, PMP-Agile, PMP or PRINCE2) is a plus.
  • Two to four years in a similar role with at least 2-3 HCM implementation project experience.
  • You have implementation experience with one or many of the HCM suites (such as SAP SuccessFactors, WorkDay, MXP, etc.) as well as integration tools (such as Dell Boomi, SAP Hana).
  • Any certification on SuccessFactors or ETL tools is a plus.
  • Proven working experience in developing and delivering products using agile methodologies.
  • Experienced in Business and Data Analysis, especially in deconstructing complex problems and finding solutions. Solid understanding of HR and ability to challenge end-to-end HR business processes and foresee changes required to the business processes from the implementation of new technology solutions.
  • Requires little to no direction or guidance to identify, structure and articulate a winning approach for our Business Solutions. Experienced in requirements gathering and documentation, use case development, and solution development
  • Ability to prioritize, direct, and complete work in a dynamic environment with significant attention to detail. Capable of reprioritizing efforts to meet dynamic workload and schedule shifts
  • Relevant experience from either a leading company in the hospitality industry (Travel, Leisure, Hotels and Catering), or a leading IT or management consulting firm or ERP solution provider preferred.
  • Unique combination of attention to detail and excellent organization skills with creativity and “out of the box” thinking.
  • Work effectively in a team-oriented, collaborative environment, understanding the organization’s goals and objectives. Build relationships with many different type of employees and across all levels of the organization
  • Excellent understanding of database and related query skills (Database Query skill is a must)
  • Proficient in Microsoft Office tools including Project, Word, Excel, and PowerPoint.
  • You like to work with people to make them excited about adapting new processes and technologies. You are passionate about initiating and driving HR related projects from beginning to end with minimal guidance
  • You are early in your career and eager to learn, have a can-do mindset and are excited about driving change in a fast pace environment.

 

WHAT WE OFFER

  • Flexible working hours
  • Employee restaurant (including free soft drinks, coffee, tea)
  • Regular company events, e.g. sports games, BBQ, cooking classes
  • A dynamic and fast-growing environment where you can drive your future
  • A free cruise for you and your +1 every two years
  • A highly talented, passionate and international team

 

If you are interested in this role, please apply via our website, including a cover letter (one page, introducing yourself and outlining why you are interested in the role) as well as your CV and relevant references.

 


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Arbeitsort:

4057CH-4057 Basel

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