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07.04.2021

Technical Business Analyst (m/f)

  • 8057Zurich
  • Vollzeitstelle

The world is at a major turning point: technology is enabling entirely new forms of business operations, business models, industries and outcomes. We have exponentially more power to reach the full potential of our life's work than any humans before us.

This is our vision for the future. This is where you can do your best work.

The world is at a major turning point: technology is enabling entirely new forms of business operations, business models, industries and outcomes. We have exponentially more power to reach the full potential of our life's work than any humans before us.

This is our vision for the future. This is where you can do your best work.

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Technical Business Analyst (m/f)

Technical Business Analyst (m/f) @ IBM CIC

Apply NowIntroduction
Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Role and Responsibilities
Are you enthusiastic about technology and innovation? Are you looking for a new challenge in an environment where you shape the future?
Join the IBM Client Innovation Center (CIC)! Our team works with different technologies, methods and tools to develop solutions in client projects of IBM in various industries. Become a vital member of the IBM Client Innovation Center (CIC) based on your skills and expertise. You will work in client projects delivering high quality work.

In this position you will work as a Technical Business Analyst in a global delivery project about the Swiss social security system. The supported applications of this role are based on Websphere, Java, Hibernate, DB2 and are connected to other system components by IBM MQ and services.

Your impact:

  • Build up business know-how in the Swiss social security system
  • Perform discovery on new requirements and create solution design
  • Create and maintain use cases, business rules, interfaces and further work products
  • Analyze and resolve incidents and problems in the production environment
  • Coordinate and support the remote development team during implementation and testing
  • Analyze and resolve incidents and problems in the production environment
  • Perform SQL data corrections for Requests for Service (RfS)

What we offer you:

  • Individual career path
  • Access to countless trainings and certification offerings
  • A knowledge sharing culture
  • An environment where you are actively contributing your ideas
  • The possibility to work in projects in one of the largest IT companies


Required Technical and Professional Expertise

  • At least 2 years of experience in Requirements Engineering and Business Analysis
  • Profound SQL skills (complex queries, joins, merges, optimization)
  • Good J2EE programming skills
  • Experience in use case modelling
  • Strong ability to take ownership and proactive interaction with the project team and the customer
  • Excellent communication skills
  • Fluent in German and English (written and spoken)
  • Swiss nationality or valid Swiss work permit / EU passport


Preferred Technical and Professional Expertise

  • ITIL or similar experiences in incident-/problem management
  • Agile methods (Scrum)
  • Message Queueing
  • SQL PL for IBM DB2
  • Software testing

About Business Unit

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Key Job Details

  • Country/Region:CH
  • State:ZÜRICH
  • City:Zurich
  • Category:Technical Specialist
  • Required Education:None
  • Position Type:Professional
  • Employment Type:Full-time OR Part-time
  • Contract Type:Regular
  • Company:(1459) IBM Client Innovation Center Switzerland GmbH
  • Req ID:380537BR
  • Travel Required:No Travel

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Arbeitsort:

8057Zurich