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• Zurich is currently looking for a Claims Specialist to handle hospital indemnity and accident medical expense claims within the Accident and Health Business Unit
• Zurich North America’s Accident and Health program provides insurance coverage to help financially protect Insured by assisting with benefits paid to them under policy terms
• As part of our team, you will manage a claims caseload of low to moderate complexity, interpret policy coverages, and analyze benefits, while resolving claims within set authority limits. You will build internal and external partnerships that include customers, brokers, and vendors as well as manage all communications throughout the life of your claims
• At Zurich North America Claims we acknowledge that work-life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected
• The candidate selected for this opportunity should be able to report to [one of] the following North American Claims office[s]:

Basic Qualifications:

• Bachelor’s degree and 2 or more years of experience in the Claims and Litigation area
• High School Diploma or Equivalent and 4 or more years of experience in the Claims and Litigation area
• Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims Handling area
• Must obtain and maintain the required adjuster license

Microsoft Office experience

• Preferred Qualifications:
• Experience handling hospital indemnity and accident medical expense claims
• Ability to read policies and determine coverage
• Knowledge of the insurance industry, claims, and the insurance legal and regulatory environment
• Knowledge of claims handling or insurance legal statutes and procedures
• Experience investigating claims
• Strong verbal and written communication skills
• Experience collaborating across work groups
• Organizational and time management skills
• Analytical skills
• Negotiation skills
• Customer service experience
• Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $49,500.00 - $81,000.00, with short-term incentive bonus eligibility set at 10%
• We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards .]

Why Zurich?

• At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®
• Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets
• Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal