We’re just thinking about what to tell you here. About the approximately 900 employees from around 40 nations? About our exciting history and the plans for our future? About our offers and products or even the business results? Oh well, we’ll do it really differently (typical Cembra!) and say quite simply: We’re a cool team that does cool things

What exactly you will do here:

• Partner with business units to identify AI and automation opportunities, translating them into concrete use cases with measurable business value
• Analyze, simplify, and optimize end-to-end business processes, identifying inefficiencies and automation potential before enabling them with AI or automation solutions
• Translate business needs into functional requirements and work with technical teams to support solution design and implementation
• Develop business cases, define KPIs and success criteria, and support prioritization based on business value, feasibility, and strategic relevance
• Facilitate workshops with business stakeholders and guide departments from ideation through implementation
• Drive the adoption of AI and automation through coaching, change management initiatives, and the development of a network of AI Champions

What we're looking for:

• University degree in Business Administration, Information Management or related discipline
• 5+ years of experience in process optimization, business transformation, consulting, or a similar environment
• Strong understanding of business processes, with the ability to systematically identify and implement improvement opportunities
• Proven experience facilitating workshops, managing stakeholders, and supporting organizational change initiatives
• Functional understanding of AI, automation, and Microsoft technologies such as Power Platform, Copilot, and Customer Service/Customer Engagement platforms
• Ability to develop business cases and assess the value of improvement and automation opportunities
• Analytical, business-oriented, and solution-driven mindset, with a passion for bridging the gap between business and technology
• Fluent English skills for collaboration with teams and management in Switzerland

You’ll get a personal introduction and smooth integration into the company and your team.

Best starting conditions:

• With a non-gender-dependent, fair wage and attractive benefits. You can quench your thirst for knowledge with subject-specific further training (e.g. MAS, CAS), external language training or MS Office training
• An attractive employment package:
• You can try out things here, take on new responsibilities and move us and yourself forward with your ideas. To put it succinctly Use your strengths and talents, actively shape Cembra and get ahead

People from over 40 nations pull together here. This makes us diverse and international. This is also what our employees said in an anonymous survey – thank you for your engagement – we’re constantly improving

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