AO Foundation
Application Engineer - Salesforce (ID1802)
Short Description
As an Application Engineer - Salesforce, you will be responsible for the execution and implementation of various applications in the overall application stack within the organization, acting as a member of the IT Application Management team in AO IT. You will serve as the specialist for the Salesforce platform, consulting, implementing, testing, and creating training/documentation materials for Salesforce and related applications. You will also coordinate with partners, oversee the system landscape, and support business stakeholders.
Main Responsibilities
- Ensure the continued success of the event management and membership solution built on the Salesforce platform.
- Provide 2nd level support and troubleshooting for Salesforce, collaborating with relevant partners.
- Act as Salesforce administrator/support lead.
- Coordinate with partners regarding the development of the overall Salesforce platform in both project and operations mode.
- Correct application malfunctions and errors.
- Oversee and support a total system landscape of applications, including further development and contact with business stakeholders.
- Inform application users about malfunctions, application messages, and planned interruptions.
- Collaborate on the specification, testing, and rollout of application-related releases.
- Take responsibility for minor projects within the team and contribute to maintaining quality and productivity as a professional team member.
Main Requirements
- Strong technical expertise in engineering, business, systems development, ideally supported by an advanced degree.
- Additional professional certifications (e.g. Salesforce Admin) are considered a valuable asset.
- Minimum 5 years of experience in application management, development, or consultancy.
- Demonstrated expertise in managing the application life cycle from idea to implementation.
- Ability to drive innovative solutions and streamline processes within supported applications.
- Exceptional interpersonal and communication skills to effectively engage with internal teams and external partners.
- Deep understanding of regional differences, ensuring globally relevant but locally impactful strategies and solutions.
- Effective communication, negotiation, and interpersonal skills to manage relationships with diverse stakeholders.
- Fast understanding of complex business processes.
- Proficient in English; German is a plus.
- An interesting and varied job in an exciting and innovative organization
- The opportunity to be part of a highly committed international team
- Modern infrastructure
- High degree of flexibility regarding working hours and location (depending on operational requirements)
- Generous pagacke of social benefits, including supplementary vacation days and pension scheme contributions
- Internal skills training opportunities and support for continued education