We are the makers of possible , , BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.DEU Heidelberg - TullastrassePOL Warsaw - ul. Osmanska

Why Join Us?

• A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time
• To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place
• The Global Business Services (GBS) team helps drive BD forward by seeking out and implementing innovative ways to operate effectively and efficiently. We are seeking a dynamic and innovative Customer Master Data Steward for our Quote-to-Cash service line, The Master Data Steward for Quote to Cash (Q2C) Operations is responsible for managing and maintaining high-quality master data that supports the end-to-end Q2C process. This role ensures the integrity, consistency, and accuracy of customer related master data across BD infrastructure, enabling efficient sales, order management, billing, and revenue recognition

Master Data Management for Q2C:

• Maintain and govern master data related to customers, pricing, contracts, and billing terms
• Ensure alignment of master data across CRM, ERP, CPQ, and billing platforms
• Monitor and resolve data discrepancies that impact quoting, order processing, invoicing, and collections in partnership with CMDO team
• Enforce data standards, naming conventions, and validation rules specific to Q2C operations
• Collaborate with Sales, CMDO, Finance, Legal, and IT to ensure data accuracy and compliance
• Conduct regular audits and cleansing of Q2C-related master data to support operational efficiency and reporting accuracy
• Support Q2C process improvements by identifying data-related bottlenecks and recommending solutions
• Participate in system implementations and upgrades, ensuring master data requirements are met
• Provide input into automation and workflow enhancements that depend on clean and structured data
• Act as an in-country liaison between QTC regional teams, commercial teams and technical teams to resolve master data issues
• Train and support end-users on data entry standards and Q2C data governance policies
• Facilitate cross-functional data stewardship meetings focused on Q2C data domains

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Finance, or related field
• 3–5 years of experience in data stewardship or Q2C operations, preferably in a global or enterprise environment
• Deep understanding of the Quote to Cash lifecycle and its data dependencies
• Experience with CRM (e.g., Salesforce), ERP (e.g., SAP, Oracle), CPQ tools, order management and billing systems
• Strong analytical skills and attention to detail
• Excellent communication and stakeholder management abilities
• Proficient German, Polish and English
• Preferred Qualifications
• Experience with data governance frameworks
• Familiarity with SOX compliance and revenue recognition standards
• Certification in data management or Q2C-related platforms (e.g., Salesforce Admin, SAP Master Data)
• Lean Six Sigma qualification desirable