SGS
Customer Service Coordinator
Company Description
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Handle all back-office activities,
- Ensure daily phone follow up with clients,
- Prepare, control, register and send out invoices to customers,
- Provide administrative support to operations activities,
- Liaise with the laboratory supervisor to coordinate the activities,
- Support the organization of events such as trainings of externals,
- Maintain databases,
- Assist and work on various projects apart from main activities,
- Ensure appropriate filing and archiving,
- Ensure the absolute compliance of his actions with the Code of Integrity
Qualifications
- CFC “Employé de Commerce”
- 2 years experience
- Good command of MS Office tools and MS Outlook
- Fluent in French and German, Italian and/or English are a plus
- Reliable, flexible and accurate
- Team oriented
- Customer focused
- Good communication skills (oral and written)
- Scientific knowledge is a plus