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130239

• Job Overview, , At Zurich, we rely on insightful data to power our systems and solutions. We’re seeking a candidate to provide essential support to data science teams by ensuring the smooth operation and reliability of data-driven applications and platforms. This role is ideal for someone passionate about technology and eager to develop their skills in a collaborative, innovative environment. You will mainly support the development and maintenance of data science projects, working closely with colleagues to resolve technical issues, maintain data solutions, and uphold service quality
• As part of a data science team, this position requires foundational Python and data skills, a willingness to learn, and the ability to contribute to business outcomes through reliable production support., , Objectives of this role
• Provide production and operational support to data science teams, including incident resolution and standardized process execution. , • Collaborate with data and product teams to understand operational needs and ensure smooth data flow. , • Collaborate with data team to co-research and develop new technologies. , • Assist in documenting recurring issues, troubleshooting steps, and standard processes for knowledge sharing. , • Contribute ideas and observations to continuously improve the stability and efficiency of data applications
• Act as the first line of support for business stakeholders experiencing issues with data products and service issues, collecting details, and troubleshooting problems on the ground. , • Escalate issues, with full documentation, to the technical team for deeper analysis and resolution., • Monitor, support, and execute routine production tasks for data science applications and data pipelines., • Assist in documenting recurring issues, troubleshooting steps, and standard processes for knowledge sharing and governance., • Help create and maintain shared code components and resources that can be reused across projects., • Contribute ideas and observations to continuously improve the stability and efficiency of data applications. , • Participate in R&D activities, focused on developing small, practical concepts, such as writing simple functions, comparing model performance, and conducting regression testing on models., • Work with Azure cloud services and data platforms, learning from specialists and applying best practices in a controlled environment
• Required skills and qualifications
• Basic knowledge of Python and data handling (such as data cleaning, formatting, or simple analysis). , • Familiarity with SQL and business intelligence tools (e.g., Power BI). , • Understanding of basic data concepts. , • Problem-solving mindset, eagerness to learn, and attention to detail. , • Strong communication and teamwork skills. , • Interest in data science, analytics, and production support. , • Customer oriented and comfortable engaging with non-technical users, • Experience working in a technology or support function is a plus (internships or project work welcome). , • BSc/BA in any STEM discipline such as computer science, engineering, mathematics, applied sciences or other related technical and quantitative fields (recent graduates encouraged to apply)
• You are the heart & soul of Zurich! , , At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? , We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step