Benachrichtigung erstellen

Digitalisierung Produkt Entwicklung

Reishauer AG has been shaping the hard fine machining of gears for over 200 years and is a global leader in high-precision manufacturing. We combine traditional engineering excellence with cutting-edge digital technologies such as our cloud-based ARGUS monitoring system. Our mission: enable customers to achieve outstanding grinding performance while monitoring and optimizing processes with precision

Job Summary

• You will act as technical lead and key user for Reishauer’s digital applications and services for machines in gear manufacturing (e.g., gear grinding). By using cutting edge digital technologies, you enable and support customers to run Reishauer machines at maximum efficiency while maintaining the highest quality standards. You will bridge customers, Service, Sales, and R&D teams to ensure successful integration, measurable customer value, and continuous improvement of our digital portfolio
• Lead customer-facing technical application support for digital applications and services (e.g., process diagnostics and optimization, component monitoring, integration of new processes)
• Conduct machine acceptance tests at Reishauer and at customer sites, support customer trials and provide on-site or remote technical support
• Deliver training sessions and workshops to enable customers t0 use digital tools effectively
• Analyze customer workflows and system behavior to provide proactive technical consulting and quantify the customer value / business impact of digital products
• Capture new insights and systematically communicate feedback to our product development teams
• Support Sales teams with technical expertise and use-case / value-driven presentations of digital services
• Act as a power user of digital applications by testing new releases and contributing to continuous product improvement
• Collaborate internally to refine use cases and translate customer needs into clear product requirements
• Develop scalable tools, templates and documentation to standardize digital service
• Cross-Functional Collaboration
• Enable internal stakeholders (Engineering, Service, R&D) to effectively use digital platforms
• Provide 2nd-level application support and coaching to local Digital Application Engineers across Reishauer subsidiaries
• Required Qualifications
• Bachelor’s or Master’s degree in Mechanical Engineering, Industrial Engineering, Mechatronics or related field
• 2–4 years of experience in a technical engineering role (motivated graduates welcome; internships / thesis projects considered)
• Strong analytical skills and structured problem-solving mindset
• Hands-on experience with production machinery, automation and/or monitoring technologies
• Solid understanding of manufacturing workflows and data-driven decision-making
• Fluent in English and German (spoken and written); additional languages are a plus
• Willingness to travel internationally to customers sites (approx. 10-20%)
• Experience with gear grinding or metal-cutting machinery
• Familiarity with digital tools such as MES, SCADA, IloT platforms, condition monitoring and/or process analytics
• Experience working in cross-cultural and international environments

We Offer

• A unique opportunity to drive digital innovation in high-precision manufacturing
• Flat hierarchies, trust-based collaboration and a supportive team culture
• Flexible working hours and a modern workplace in Zurich area
• Structured onboarding at our Swiss headquarters and ongoing professional development
• An international team passionate about technology, excellence and customer success
• Oportunity to participate in discounted public transportation pass
• If we have sparked your interest, we would be pleased to receive your complete application documents via our online recruitment portal