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• At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.,
• Zurich is currently seeking a Claims Professional to join our Environmental team in Zurich’s New York City offices. The Environmental Claims team is dedicated to helping our customers mitigate environmental losses involving toxic torts, class actions and construction claims
• You will manage a claims caseload from assignment through resolution, with moderate direction from your team manager and Claims executives. At this level, you will provide technical services on claims of low to moderate exposure and complexity under environmental policies within specific limits of authority by following established protocols to ensure that claims are handled efficiently, while delivering a customer-centric claims service
• Analyze coverage and draft and issue clear, timely coverage determinations
• Investigate liability and damages exposure for claims
• Maintain accurate file documentation, reserves, and reporting in compliance with internal and regulatory standards
• Communicate effectively with insureds, brokers, and including notifying underwriters of claim issues and trends
• Draft case summary reports in connection with significant reserve increases
• Participate in mediations and negotiation of settlements
• Manage defense counsel and litigation strategies within established guidelines and budgetary restraints

Basic Qualifications:

• Bachelor’s Degree and 3 or more years of experience in the Claims or Insurance area
• Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in Claims or Insurance area
• Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area
• High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets and products
• Preferred Qualifications:
• Effective verbal and written communication skills
• Strong analytical, critical thinking and problem-solving skills
• Strong multi-tasking and prioritization skills
• Experience collaborating in a team environment and building cross functional working relationships
• Proactively shares and promotes sharing of insights
• Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims
• Ability to determine the scope and exposure for moderately complex claims
• Ability to leverage trend and relationships to provide high-quality customer service
• Well-versed in identifying, understanding and explaining moderately complex financial and/or actuarial trends/concepts
• Ability to effectively communicate coverage determinations to customers/ clients/brokers
• Ability to direct counsel on an ongoing basis to guide the course of litigation and settlement strategies
• Understanding of environmental concepts and trends
• Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is , with short-term incentive bonus eligibility set at 10%

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards .]

Why Zurich?

• At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®
• Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets
• Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal