eOperations Support (100%, all genders)

We are looking for a new colleague to strengthen our eOperations Support team in the Operations Center at Zurich Airport.

Starting date: July 01, 2025 or upon agreement

You may apply in English or German.

Facts

Location

Zürich-Airport

Employment level

Direct entry

Function

Flight Operations

Working time

Full time

Salary

CLA

Publishing date

04-27-2025

Application deadline

05-11-2025

As part of the eOperations Support team you will be consulting the flight crews on questions in relation to digital tools that are provided by SWISS. You will resolve questions and technical issues in direct contact with the crews and help to ensure a smooth operation of the devices and apps.

• Consulting and support of flight crews in regards to SWISS tablets and applications
• Receiving, managing and resolving hardware and software problems
• Coordination of problem solving with internal and external service partners
• Ensuring stable operation of devices and applications
• Provisioning of required documentation
• Supporting the continuous development of devices and applications
• Updating of board documentation in the aircrafts

Mike Netzhammer

Human Resources

Swiss International Air Lines AG

Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, 25 days of annual vacation, Flight benefits, Remote working (e.g. from home), Diversity programmes, Paid maternity and paternity leave

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

• Completed apprenticeship as computer scientist or similar education
• Further education or experience in the area of IT service management as advantage
• Profound knowledge of tablets and applications (Microsoft/Apple)
• Experience and motivation in problem analysis and problem solving
• Ability to explain technical content in an understandable manner
• Fascination for IT trends
• Open and friendly personality with ability to remain calm even in hectic situations
• Open for working in shift operation (06:00 to 23:00, Mon to Fri; occasional weekend shifts possible)
• Driver license cat. B required in order to drive to the aircrafts
• Excellent reputation required for airport badge
• Very good spoken and written German and English skills

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com

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