Profil

McDonald’s, the world’s largest restaurant chain, is an innovative and people-oriented company backed by a leading multinational brand. Currently, there are 189 McDonald’s restaurants in Switzerland, run by 46 independent entrepreneurs (franchisees). Because our business is growing fast, we are looking for talented people to strengthen our main offices that provide support to all restaurants. To complement its Operations department based in Crissier, McDonald’s Switzerland is looking to fill the role of :

Executive Assistant (80-100%)

In this exciting role as an Operations Specialist, you will provide high‑level executive and administrative support to the Operations Director and the department. You will play a key role in coordinating organisational processes and facilitating smooth communication.

Key Responsibilities

Administrative Support & Coordination

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• Manage various correspondence and administrative tasks for the Director and the Operations Department team.
  
• Oversee the Director’s calendar and travel arrangements.
  
• Coordinate calendars and administrative workflows for the leadership team in collaboration with colleagues from other departments.
  
• Maintain and update the department’s virtual library.
  
• Manage the Director’s expenses on Concur.
  

Translation & Document Management

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• Manage translations and proofreading of documents in French, German and English
  
• Coordinate translation needs with the external translation service.
  
• Support in translations and update PACE documents (restaurant performance monitoring program).
  

Meeting & Event Organization

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• Organize periodic meetings for the Operations Department.
  
• Coordinate and prepare Business Leadership Council (BLC) meetings and business meetings with franchisees, the Swiss Executive Team (SET), and other Head Office participants as required.
  
• Provide onsite support for the annual CoOp Meeting, gathering franchisees, restaurant managers, supervisors, and Head Office employees.
  
• Organize team outings for the department.
  

Programs & Recognition

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• Manage the company restaurants’ recognition program (individual Awards).
  

What You Need to be Successful

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• Highly organized, proactive, and able to manage multiple priorities in an international environment
  
• A CFC (Swiss Federal Certificate) in Commerce or equivalent qualification completed with the Executive Assistant Federal Diploma of Higher Education is a strong plus
  
• 4-5 years of experience in a similar administrative or operational coordination role
  
• Strong proficiency with office tools
  
• A structured, reliable, and solution-oriented working approach
  
• Excellent communication and interpersonal skills
  
• Languages: fluent in French and/or German and excellent English knowledge, Italian is a plus
  

With us, you get the following benefits

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• Flexible working: the ability to work remotely to achieve the best possible balance between work and private life. Home Office is possible. Working hours are flexible in agreement with the leader, taking into account business and individual needs.
  
• Bonus: a variable percentage based on performance and commercial results.
  
• Active talent management: targeted engagement in personal learning and skills development, on-site, via e-learning, or on the lively campus of Hamburger University in London, Paris, and Munich.
  
• Employee well-being: contributions to wellness activities.
  
• Attractive discounts in our restaurants and food for employees.
  
• Program packed with exclusive discounts on our partner platform, corporate benefits.