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Place of work: Cracow

The ZNA Third Party Administrators (TPA) team works closely with US-based TPAs on a daily basis. TPAs are external partners that provide claims handling services for insured customers and supply Zurich with relevant claims data. Depending on the arrangement, claims may be handled either directly by Zurich or by the appointed TPA. This role offers the opportunity to contribute to local, regional, and global initiatives. We are looking for a proactive and flexible individual with strong attention to detail, a collaborative mindset, and a positive, solutions-oriented approach. As a Finance Accounting and Reporting Specialist, you will support the Team Manager, work closely with colleagues, and act as a trusted point of contact for local US stakeholders

As a part of the TPA team, you will be responsible for the timely and accurate preparation and processing of:

Prefunds management process

• Service fee and center invoices
• Various check request payments related to different business lines
• FAST system reconciliations
• Dealing with TPD (Third Party Deductible) issues
• Balance sheet account reconciliations in the Blackline system, in line with Zurich Group and local ZNA team policies and guidelines
• Understand the ICFR Financial Statement framework, execute controls, and advise less experienced team members
• Provide support to the Team Manager
• Actively participate in and collaborate on process improvement projects
• This role will also require daily contact with US customers, both verbally and in writing

Candidate’s profile:

• Finance and Accounting, Economy or equivalent academic degree
• Minimum 2-3 years of relevant experience in finance and accounting industry
• Solid basics of general accounting
• English skills – spoken and written at fluent level (C1)
• Very good knowledge of MS Excel (advanced formulas, pivot tables etc.) and financial system (SAP as preferred)
• Analytical skills and attention to details
• Problem solving skills and independent
• Ability to multitask
• Excellent customer service skills
• Knowledge of Insurance/ Financial Services legislation and regulations

This position will be dedicated for the US (American) customer and will require occasionally adapting to work according to the US hours as per the team’s shift schedule (9.00-17.00, 11.00-19.00, 14.30-22.30)

We offer:

• Real life opportunities to develop and grow with us and contribute to the world around us
• Competitive salaries, language allowance and an employee benefits package that includes among others medical insurance, life insurance and sport-card
• Annual bonus depending on company annual results and individual performance
• Wide range of learning programs and personal development opportunities including also possibility to apply for up to 80% of educational trainings reimbursement
• Referral awards
• Online fitness trainings
• Nice and friendly atmosphere

Who we are:

• Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience. Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil. The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at
• In March 2016 we established a Shared Service Centre in Kraków, in Poland to support our global strategy. It is from this location that we have created a global shared service platform, focusing on advanced business functions such as financial accounting and reporting, planning and performance management, ICFR testing, financial systems management as well as HR integrated talent management operations
• This role is related to the key area of Zurich’s activity in Kraków. We are committed to complete the recruitment process as soon as possible, however in some occasions it may take up to 6 months and the requirements for the position may be subject to some clarification or modification during the recruitment process