Type of Employment

Temporary

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• SIX drives the transformation of financial markets
• We’re looking for a leader to build and lead our Observability & AIOps Center of Excellence from the ground up
• As Head of IT Operations Engineering, you will define the vision, strategy, and operating model for enterprise-wide observability and AIOps solution. You will shape how observability becomes a core, shared capability across engineering and the business, driving reliability, operational excellence, and data-driven decision-making at scale
• You will establish ways of working, set clear priorities, and ensure close collaboration with platform, product, and operations teams. Partnering with senior stakeholders, you will align the team’s outcomes with reliability, operational excellence, and business priorities across cloud-native and hybrid environments
• This role is ideal for a hands-on, visionary leader who thrives on building new capabilities, setting direction, and turning complexity into clarity, while creating a culture where insight, automation, and resilience are built in by design

What You Will Do

• Build, lead, and scale the Observability & AIOps Center of Excellence team, defining its mission, operating model, and engagement approach as a central enablement function for the organization
• Define and drive enterprise observability standards and reference architectures, enabling consistent and effective adoption across metrics, logs, traces, telemetry pipelines, and alerting
• Partner closely with platform, product, and application teams, coaching them on observability best practices and embedding observability into the software delivery lifecycle
• Lead stakeholder alignment and communication, translating technical observability insights into clear, business-relevant outcomes for engineering leadership and senior management
• Advance automation, observability-as-code, and AIOps practices, enabling scalable operations and continuous improvements in reliability, efficiency, and resilience

What You Bring

• Leadership experience in technology or IT Operations, with a strong track record of setting vision, defining strategy, and building scalable organizational capabilities
• Proven ability to build, lead, and coach high-performing teams, while influencing practices and outcomes beyond direct reporting lines
• Strategic and organizational leadership skills, including defining operating models, standards, stakeholder management and governance to drive consistency and long-term impact
• Strong expertise in modern observability concepts and practices across metrics, logs, traces, OpenTelemetry, and distributed systems
• Experience scaling observability platforms such as Elastic Stack and Grafana across multiple teams and environments would be a plus

Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background

What We Offer

• We trust our employees and offer a work environment that is well-balanced, productive and fosters success
• You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering
• Personal Development
• Whether through scrum or design thinking, , we solve exciting tasks together in teams
• Agile Working Methods

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