Innovation Management (80-100%, all genders)

Are you passionate about driving innovation within crew planning and optimizing crew planning processes? Join SWISS to enhance planning processes and systems through trend analysis, innovative solutions, and cross-functional collaboration - shaping the future of crew planning.

Starting date: August 01, 2025 or upon agreement

You may apply in English or German.

Facts

Location

Zürich/Kloten

Employment level

Direct entry

Function

Planning / Organization

Working time

Full-time or part-time

Salary

Base Management

Publishing date

06-20-2025

Application deadline

07-03-2025

Within Innovation Management, you will assess market trends, identify improvement areas, and develop innovative solutions to enhance crew planning processes - aligning initiatives across key interfaces and leading cross-functional projects for system and process optimization.

• Identify and pursue innovation opportunities across all crew planning domains, with a focus on improving planning outcomes, process efficiency, and system performance.
• Continuously evaluate market and technology trends, as well as crew satisfaction needs, to identify opportunities for enhancing existing planning tools (Jeppesen) or introducing potential new tools.
• Develop and test conceptual solutions, determining the best implementation approach for proven concepts.
• Oversee the implementation of validated concepts, acting as PMO for cross-functional process and system initiatives to ensure structured execution, integration, and measurable impact.
• Act as a strategic interface between crew management and IT, translating planning needs and crew needs into smart, tech-enabled solutions.

Alexandra Wirth

Human Resources

Swiss International Air Lines AG

Attractive company pension scheme, Subsidized parking or public transport, Company health management, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

• Master’s degree in business administration, IT, operations research, or equivalent.
• Experience in innovation management, process optimization, or project management.
• Strong analytical skills with expertise in workforce planning, aviation operations, or system design.
• Ability to drive cross-functional initiatives and manage complex stakeholder environments.
• Excellent communication skills with a structured and solution-oriented mindset.
• Fluent in English; German is a plus.

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com

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