Intern Customer Experience - limited 6-12 months 80-100%

At Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It's where respect and innovative ideas combine with real teamwork - every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.

We are looking for a motivated and analytical intern to support our B2B Base Management with their digital NPS initiative. You will help launch and operationalize a new NPS survey focused on digital customer journeys. Your contributions will drive real impact by turning customer feedback into actionable insights, enhancing digital experiences, and contributing to overall business growth.

YOUR CHALLENGE:

• Assist in the design and implementation of the digital NPS survey for B2B customers
• Gather, analyze, and interpret customer feedback data
• Identify pain points and recommend improvements for digital touchpoints
• Collaborate with cross-functional teams (Product, Marketing, IT, etc.)
• Support reporting and visualization of survey results and trends
• Contribute to presentations and strategic documents for internal stakeholders

YOUR SKILLS:

• Currently pursuing a degree in Business Administration, Marketing, Data Analytics, UX, or a related field
• Strong analytical and communication skills
• Familiarity with customer experience metrics (especially NPS) is a plus
• Basic knowledge of data tools (e.g., Excel, Power BI, or similar)
• Self-starter attitude with a willingness to learn and contribute

At Sunrise, you'll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn't just a program for us, it's part of our DNA. By celebrating our differences, we achieve great things together.

Sunrise has partnered with «Advance - Gender Equality in Business». We've also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.

Ready to rise to the challenge? Then join the team and actively shape our future!

#ChallengersWanted

Information for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.

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