Are you excited by the opportunity to solve complex challenges, drive meaningful change, and work with a collaborative team that values innovation and continuous improvement?, Join our Technology On-Site team in Zurich, where we are looking for a proactive, customer-focused professional with strong problem-solving skills and a passion for delivering high-quality results

What would your role be?

• Provide technical support for hardware infrastructure and software applications in end-user environments
• Troubleshoot and resolve technical issues while offering guidance to internal clients across national and international locations
• Manage and resolve tickets as part of Incident and Service Request Management processes
• Assist in preparing IT equipment according to predefined workplace requirements
• Support the setup and maintenance of multimedia installations in meeting rooms
• Actively participate in employee workstation relocations, primarily in Zurich
• Contribute to hardware lifecycle and inventory management processes
• Ensure the availability and distribution of end-user IT materials globally, including inventory management
• Collaborate on IT projects, rollouts, and operational tasks
• Provide multimedia support for technical event management

What are we looking for?

• Completed apprenticeship in IT or equivalent qualification
• Strong experience in IT support, ideally within the financial services industry
• Expertise in Microsoft Windows client environments and the Microsoft Office suite, with strong proficiency in Windows 11 and M365
• Knowledge of networking, IP telephony, and printing systems
• Familiarity with multimedia and conferencing systems used for presentations and virtual meetings
• Flexibility to work outside regular service hours when needed and willingness to travel for short-term assignments at national and international offices
• A service-oriented, analytical, and solution-focused approach, with the ability to adapt quickly to changing priorities
• A motivated, trustworthy, and dependable team player who can also work effectively independently
• Fluent in German and English; conversational French or any other language would be an advantage

What do we offer?

• Top Zurich location with collaboration spaces (including rooftop terraces) and free lunch
• Friendly, diverse team in an open-office space
• Agile environment in how we think, the way we work and our trust for each other
• Flat hierarchy with collaboration at all levels
• Campus feeling and a collaborative spirit
• We are looking for talented people, not just a CV that ticks all the boxes. Even if you do not have absolutely everything we have asked for, if this role sounds like a good fit for you, we encourage you to apply

At Vontobel, you are building better futures for our clients and society, as well as for yourself. As a family-owned and publicly listed company with over 2,000 professionals based in 28 locations globally and headquartered in Zurich, we’re committed to long-term thinking and sustainability

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