Your role is to ensure IT business continuity and support in a industrial environment
Provide 1st and 2nd level support for the IT infrastructure
Responsible for IMAC operation (Install, Move, Add and Change) and monitoring of needed IT tools (i.e. PC, Laptop, Servers, VPN, peripheral devices etc.)
Manage problem-solving tasks and ensure proper escalations to Management and proper involvement of suppliers to solve issues when needed
Guarantee high quality physical intervention to promptly solve field issues blocking the daily business of the employees
Update Documentation System, documenting all user related information
Support IT projects
Profile
Proactive, flexible and service oriented, you possess excellent communication skills as well as a talent for organisation. You are used to work in fast moving, complex environments, interacting with a wide variety of people, and know how to set priorities. In addition, you are able to solve problems autonomously and take responsibility for your work
You have a Degree in Computer Science (HES, ES) or equivalent and you have a first experience in IT operations
fluent in English
N'hésitez pas à nous envoyer votre candidature accompagnée des documents d'usage