Provide the basic functions of the website;

At the Inter-Community School Zurich (ICS), we are more than a school – we are an international community where everyone feels welcome. For over six decades, ICS has been proud to provide first-class education as Switzerland’s oldest international school and as a leading IB World School. Located just 10 km from Zurich’s old town, in the scenic village of Zumikon, we are surrounded by nature while being close to the heart of the city

About ICS

• We believe in creating an environment where both students and staff can thrive, grow, and achieve their full potential
• As a , you’ll be the first point of contact for staff and students with IT questions. This role reports to the ICT Operations Manager in a team of 5
• You provide general technical support to end users and help ensure that computers, devices, and IT services run reliably. This role handles day-to-day issues on site, answers user requests, and escalates more complex issues when necessary
• In addition, you provide support for school core applications, assist with data requests, and ensure data integrity across systems, contributing to smooth IT operations and to projects that enhance teaching and learning
• This entry-level role offers hands-on experience across a wide range of IT systems in a collaborative, supportive environment

Provide first-line IT support for staff and students across hardware, printers, audio/visual, user access, software, core school applications, and network issues, Support basic configuration and troubleshooting of the school’s network, Wi-Fi, and firewall, Assist in maintaining IT infrastructure (Active Directory, Microsoft 365, Google Workspace, file systems), Manage and support school devices (e.g. iPads, Macs, inventory tracking), Record, track, and document support requests in the IT ticketing system, including standard solutions, Support onboarding and offboarding of staff and students, Provide IT and audio/visual support for school events, requiring occasional flexibility in working hours, Coordinate with external service providers when required, Contribute to IT projects (system implementations, integrations, improvements), Support data integrity across core systems and assist with reporting and data requests, Assist in improving integration between applications, Train users on the effective use of school applications, Ensure compliance with IT security, data protection, and school policies, Carry out other IT-related tasks as required

Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, firewalls), Familiarity with Apple devices (iPads, Macs) and MDM tools such as Jamf Pro, Understanding of IT infrastructure (Active Directory, Microsoft 365, Google Workspace), Strong troubleshooting and problem-solving skills, Service-oriented mindset with strong attention to detail, Proactive, team-oriented, and eager to learn and grow professionally, Comfortable working in an international and multicultural environment, Fluent in English; German is an advantage

30 days of holiday per year, plus the days between Christmas and New Year, Hybrid work model (up to 2 days per week home office, depending on operational needs), Free parking on campus, Attractive pension contributions and social benefits, A supportive, international, and open-minded working environment, Opportunities for training and professional development, A meaningful role contributing directly to the success of teachers, students, and our community

If this sounds like your next step, please send your application in PDF format (letter of motivation, CV, certificates, and work certificates) through our career portal, or to: Jenny Kollmann, Recruitment Specialist –

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