Academic Work
Junior IT Support
Postuler
About the role
As Junior IT Supporter , you will be the first point of contact for daily IT requests, helping our team keep the system running smoothly while learning everything you need on the job.
Work tasks
- Handling tickets: Receive, sort, and answer simple IT support requests in our Partner's system (Service Desk Plus).
- Fixing errors: Check error reports from the tickets and solve the issues directly in the system.
- Managing permissions: Set up user accounts and manage access rights in our Partner's ERP system (Microsoft Business Central).
- Data maintenance: Check, update, and keep master data clean and accurate.
- Assisting in the IT project: Support the team with minor tasks during our ongoing, large-scale system migration.
Must-Haves
- Language & Location: Decent English skills and currently residing in Switzerland.
- Mindset: A strong interest in IT, natural curiosity, and a growth mindset.
- Tech Basics: Comfortable using Microsoft tools and confident navigating an ERP system.
- An open and social personality
Good-to-Haves
- First Tools: Basic knowledge of Microsoft Business Central or Service Desk Plus.
- Background: An academic background in Business Informatics (Wirtschaftsinformatik) or a related technical field.
- IT Core: A good general understanding of ERP systems and basic IT support principles.
Benefits
- Great learning opportunities
- Real career growth
- Flat hierarchies
- An energetic & lively team
- Flexible working hours
- Hybrid work (Home office & office options)
Our recruitment process
- Online Logic and Personality Test
- First phone call
- Online interview with our Recruitment Team
- Online interview with the Hiring Managers
- On-site meet & greet
- Welcome to Academic Work!
Faire partie d-Academic Work
Lorsque vous postulez à cette offre, vous rejoignez les nombreux consultants d-Academic Work. Vous profiterez de nombreux bénéfices mais aurez aussi une équipe de Consultant Manager pour vous soutenir dans cette étape de votre carrière.
Avez-vous des questions à propos de ce poste?
Pour toute question, veuillez contacter l'équipe de recrutement à l'adresse zurich@academicwork.ch et inclure l'identifiant de l'annonce RL2PCN dans votre e-mail
Postuler