Key Account Manager (m/f/d)

DAGMERSELLEN, CH, 6252

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

Please, apply until 26th of July 2026

Key Account Manager (m/f/d)

At JTI Switzerland, we are dedicated to excellence and delivering exceptional value. Join our dynamic team and be part of a company that values creativity, collaboration, and growth. The Key Account Management Team is a crucial part of cross-functional teams aiming at maximizing field force effectiveness and ensuring best-in-class execution of sales and marketing initiatives.

Position:

The Key Account Manager (KAM) is the primary point of contact for all assigned key accounts and is responsible for achieving defined commercial targets while ensuring optimal return on investment through the negotiation, implementation, and evaluation of annual or multi-year agreements.

Responsibilities:

As the Key Account Manager, you will…

• Create comprehensive customer plans to drive business growth, aligned with JTI's strategic priorities, including investment scenarios, assortment planning in collaboration with Marketing, and alignment with internal stakeholders across functions
• Effectively execute the agreed account strategies and initiatives by leading key account negotiations, managing the full contracting process, and ensuring timely alignment with internal stakeholders
• Oversee the full lifecycle of each assigned account, ensuring alignment with contractual agreements and delivery of commercial targets
• Build and maintain long-term, trust-based relationships with KA and their decision-makers, ensuring consistent communication, high-quality business support, and early alignment on strategic or operational changes
• Work closely in cross-functional teams with Finance, Marketing, Legal and SI department to support category development and joint business planning

Requirements:

• University degree in a relevant field
• Solid experience in sales/marketing/trade marketing department of an international FMCG company, including Category and Key Account Management
• Fluent in English and German, French is considered an asset
• Strong Selling and Negotiation skills, understanding of Retailer Finance
• Good working knowledge of MS Office, Power BI, SAP

What to expect:

Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.