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• We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!
• We are expanding our Business Intelligence Team and are currently looking for Lead Operations Reporting who will lead the development of Group’s Operations Performance Reporting strategy and roadmap in close collaboration with key stakeholders. This position combines elements of Operations and Business Intelligence and does not include people management responsibilities
• The Lead Operations Reporting will actively contribute to achieving the Operations Excellence objectives by driving continuous improvement reporting initiatives, and establishing global standards, processes and solutions to enable user-friendly, reliable and data-driven performance management. Lead Operations Reporting will partner directly with the Lead Commercial Reporting and others in the same team to harmonize cross functional global operational and strategic reporting as well as with the Global Operations GPO organization, Global Operations Finance/Controlling, and Global Operations Leadership

A job that matters: Your Tasks

• Own the Group’s Operations Performance Reporting, including developing solutions targeting globally aligned reporting, forecasting and planning needed in the day-to-day decision making and steering of the business of the CCO organization. Existing reporting solutions include the Global Sales Dashboard (lead by Lead Commercial Reporting), OTD, OTR, Lead Time, Orderbook, Incoming Order, PPS, Performance KPIs, Back log, utilization, FTE/Capacity etc
• Lead the development, testing, training and roll-out of global Operations Reporting solutions in close collaboration with the key stakeholders, including Operations Leadership, Finance Leadership, Commercial Leadership, Strategy, Global Functions, dormakaba business services (dbs), Controllers, RECITE team and Group IT
• Act as a trusted partner to ensure high quality and on-time deliverables in coordination with the tower heads of the dormakaba business services (dbs)
• Strongly drive the implementation of group wide Reporting standards and processes to achieve Operations Excellence objectives
• Identify and drive continuous improvement initiatives with increased focus on data quality and user friendliness
• Actively contribute to the success of the ‘Simplify Reporting’ Project, Global Process Organization, and Business Intelligence Competence Center (BICC)
• Lead and coordinate knowledge transfer sessions, including with dormakaba business services (dbs) and local operations teams, and establish key user community

An experience that matters: Your Skills

• University degree with strong Operations, Business or Finance business background, preferably with affinity to Business Intelligence solutions
• Work experience in a senior position in a multinational company with exposure to operations reporting & planning, performance management and/or business intelligence
• Profound understanding of operations and commercial solutions, business intelligence and analytics topic, controlling concepts and tools
• Working knowledge of Microsoft Excel, Power Point, Word, and SAP products (especially SAP Analytics Cloud, SD, MM, PP, etc modules and Business Warehouse) and BI tools
• Refined Project Management skills and ability to coordinate in a multi-cultural environment
• Reliable team player with strong communication skills, high sense of responsibility and the ability to adapt to ad hoc requests
• Business Proficiency in English

A workplace that matters: Our offering

• Best opportunities in a globally operating company with a family business culture
• Attractive salary package
• Development opportunities
• Employee support program
• Monetary benefits (online discount system for shopping, travel, insurance etc.)
• dormakaba Group is an equal opportunity employer that is committed to diversity and inclusion. We take action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics