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• We are currently looking for a Claims Manager to join our Management Solutions Group to work out of any of our 4 WTC, NY or Parsippany, NJ office
• Ready for a career move? Consider working for a company with a global footprint that offers an incentive plan, excellent work/life balance, career growth, terrific benefits including a dollar-for-dollar 401K Match and a second 401K contribution, flexible work options and a great culture
• The selected candidate will lead and direct a team of Legal Claims Professionals in low to high exposure Public Directors and Officers (D&O) Claims. The Claims Manager is expected to coordinate the work activities of the team, and has responsibility for performance, development, and coaching of staff. The Claim Manager will also act as a technical resource for the team. This position has clear and distinct accountability for business results and is expected to manage internal and external customer relationships. The Claims Manager plays a critical role in interacting to exchange timely information with upstream claim managers and line of business underwriters as well as developing, maintaining and servicing broker and account relationships
• At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into Zurich’s Manhattan, NY or Parsippany, NJ office at least three days a week

Basic Qualifications:

• Juris Doctor and 8 or more years of experience in the OR Claims handling or insurance defense area
• Bachelors Degree and 9 or more years of experience in the Claims handling or insurance defense area
• High School Diploma or Equivalent and 11 or more years of experience in the Claims handling or insurance defense area
• 3 or more years of management or leadership experience
• Customer service experience
• Experience with Microsoft Office
• Knowledge of insurance legal statutes and procedures
• Preferred Qualifications:
• Experience handling D&O, EPL and/or other Financial lines Claims
• Negotiation experience
• Experience collaborating across work groups
• In-depth knowledge of the insurance industry, claims and the insurance legal and regulatory environment
• Ability to effectively present information to LOB manager, claimants and customers
• Excellent communication skills
• Problem solving skills
• Analytical Skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $160,000.00 - $225,000.00, with short-term incentive bonus eligibility set at 20%

Why Zurich?

• At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®
• Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets
• Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal