The Marketing and Omnichannel Specialist supports marketing activities and is responsible for executing and accelerating integrated online, offline, and F2F marketing strategies across the hub (Germany, Switzerland, Austria), aligned with the Waters Biosciences EMEA Marketing Plan., , At the local level, the role supports marketing activities, including the planning and execution of local events, congresses, trade fairs, and targeted local marketing campaigns, in close collaboration with the customer-facing team (sales, applications) and other internal and external stakeholders.DEU Heidelberg - Tullastrasse€63 600,00 - €96 975,00 EUR Annual
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The Marketing and Omnichannel Specialist supports marketing activities and is responsible for executing and accelerating integrated online, offline, and F2F marketing strategies across the hub (Germany, Switzerland, Austria), aligned with the Waters Biosciences EMEA Marketing Plan
At the local level, the role supports marketing activities, including the planning and execution of local events, congresses, trade fairs, and targeted local marketing campaigns, in close collaboration with the customer-facing team (sales, applications) and other internal and external stakeholders
The Omnichannel role covers executing and accelerating integrated online and offline marketing strategies across the hub (Germany, Switzerland, Austria), fully aligned with the Waters Biosciences EMEA Marketing Plan. This includes optimizing customer journey touchpoints, increasing demand generation and revenue capture, and enhancing multichannel effectiveness through data-driven, efficient omnichannel marketing
The position plays a key role in advancing an omnichannel (online and offline) commercial model that improves the customer experience, increases marketing efficiency, and reduces manual processes, delivering measurable business impact
Management of the end-to-end lead process from campaign initiation to qualified handover to Sales according to best practice rules
Ensuring strong alignment between Marketing and Sales to improve lead conversion rates
Support in planning and execution of local marketing events. End-to-end management of local congresses and trade fairs, including planning, execution, and post-event activities
Coordination with organizers, post-event follow-up via SFDC and Showpad, and success evaluation
Execution of local marketing campaigns, including development of Social media posts, flyers, print advertisements, and cross-channel communications
Execution of integrated omnichannel marketing strategies (online: web and Showpad; and offline) in alignment with the Waters Biosciences EMEA Marketing Plan: physical materials and digital platforms
Support of creation, adaptation, and localization of campaign assets based on centrally developed marketing materials
Support in developing marketing plans across multiple platforms and communication channels, tailored to target audiences and strategic priorities
Performance Analysis & Optimization
Analysis of campaign KPIs to evaluate performance, channel preferences, and message effectiveness
Derivation and implementation of optimization measures to improve overall campaign effectiveness