Are you passionate about customer service and online sales? Safe Bag Sagl, a leading provider of travel and luggage protection services, is looking for a motivated and customer-oriented Online Sales Advisor (m/w/d) to join our dynamic team. This is an exciting opportunity to work in the Swiss market and contribute to our mission of delivering exceptional service to our customers.

Responsibilities

• Provide professional and friendly advice to customers via online channels (chat, social media, and other platforms).
• Assist customers in selecting the right products and services to meet their needs.
• Handle inquiries, complaints, and feedback promptly and effectively.
• Collaborate with the sales and marketing teams to optimize customer experience.
• Stay updated on product knowledge and company policies to provide accurate information.
• Contribute to achieving sales targets and improving customer satisfaction.

Qualifications

• Previous experience in online sales, customer service, or a related field.
• Strong communication skills in German and English (additional languages are a plus).
• Proficiency in using online communication tools and CRM systems.
• Customer-focused mindset with excellent problem-solving skills.
• Ability to work independently and as part of a team.
• Flexibility and adaptability in a fast-paced environment.

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• Flexible working hours and the possibility of remote work.
• Supportive and inclusive work environment.
• Employee discounts on Safe Bag Sagl products and services.

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