Procurement Manager - Business Process Outsourcing (BPO) New

Competitive salary + bonus

Zürich

Permanent

Posted 14 hrs ago

Job ID: 9611

Neil Cope

Director - Procurement, Supply Chain & Operations

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Job Description

We have an exciting opportunity for a German-speaking Procurement Manager - Business Process Outsourcing to join a leading international procurement organization based in Zurich, Switzerland.

This senior role will focus on strategic sourcing across Business Process Outsourcing (BPO) categories, supporting major clients with complex outsourcing programs, supplier strategy, and commercial optimization within regulated environments.

Key responsibilities as Procurement Manager - Business Process Outsourcing include:

• Lead end-to-end sourcing projects across BPO categories, including Finance & Accounting, HR services, Contact Centers, Back Office, and Operations Support
• Develop category strategies that deliver cost savings, operational resilience, and long-term supplier value
• Manage tender processes, supplier selection, negotiations, and contract execution for complex outsourcing agreements
• Partner with senior stakeholders across client organizations to shape sourcing strategies aligned to business goals
• Work closely with Legal, Risk, and Compliance teams to ensure robust governance and third-party risk management
• Monitor supplier markets, performance, and trends to identify improvement opportunities and innovation

The ideal candidate profile:

• Strong procurement experience sourcing Business Process Outsourcing (BPO) services across multiple categories
• Proven success leading complex sourcing projects and negotiations within indirect procurement environments
• Experience working in regulated sectors such as Banking or Financial Services is highly desirable
• Strong commercial acumen with the ability to structure and negotiate large-scale service contracts
• Excellent communication and stakeholder management skills, comfortable engaging senior leaders
• Fluent in English and German (written and spoken)
• Experience across EMEA/DACH markets is advantageous

EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.