Reference code: JR125676

• Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve
• We are seeking a highly skilled and experienced to join our Montblanc team, overseeing our boutique network across Australia and New Zealand
• This is a senior, specialised role critical to driving commercial performance, ensuring brand strategy translates into measurable retail outcomes, and fostering cross-functional integration. Reporting directly into the Brand Director, you will be responsible for leading sales planning, phasing, and forecasting aligned to Montblanc global planning calendars
• As the Retail Performance Manager, you will be the analytical and strategic backbone of our retail operations, transforming complex data into clear performance narratives and actionable recommendations. You will collaborate closely with CRM, Retail Operations, and Learning & Development to ensure a cohesive and high-performing commercial unit. This dynamic, insight-led position requires strong commercial acumen, advanced analytical capabilities, and a passion for luxury retail

HOW WILL YOU MAKE AN IMPACT?

• Own and govern the commercial outcomes for the Montblanc ANZ boutique network, translating global strategies into market-level plans and leading sales forecasting
• Translate Montblanc global and local commercial priorities, category strategies, and KPI framework into market-level performance plans
• Develop advanced performance intelligence across sales, productivity, conversion, category mix, client contribution, and boutique performance trends
• Monitor retail performance excellence benchmarks and KPI's for all Boutiques, providing structured and regular reviews and execute subsequent reporting requirements
• Act as the central commercial integrator, aligning initiatives across CRM, Retail Operations, Learning & Development, VM, and Marketing to achieve defined commercial outcomes
• Translate analytical insights into practical, brand-aligned recommendations and initiative proposals to identify and address commercial risks and opportunities
• Engage with Boutique Managers and leadership teams to understand local needs,, barriers, and opportunities
• Represent the market in regional and global performance forums, reviews and planning cycles, providing accurate performance reporting and insight
• Serve as a role model for Montblanc Cultural Accelerators, embedding Maison values into performance governance and ensuring commercial initiatives reinforce brand equity

ABOUT YOU

• Experience in premium or luxury retail, with direct experience within Montblanc and/or the Richemont Group
• Proven experience in retail excellence, performance management, and commercial analytics
• Experience operating within complex global-to-local organisational structures with regular interaction across local, regional, and global stakeholders
• As a significant member of the Montblanc community, you are also part of a much bigger family at Richemont., , We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.,

If you are a strategic thinker with a passion for luxury retail, advanced analytical skills, and the ability to drive performance through insights and collaboration, we invite you to apply. This is an exceptional opportunity to contribute to the success of an iconic luxury Maison within the prestigious Richemont Group., , We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:, , 1st Stage – After your application has been selected, our recruitment team will reach out to you for an introductory call, 2nd Stage – Interview with the Brand Director for Montblanc & HR Manager , 3rd Stage – Interview with our Regional Team

We inspire writing – and so much more