The Senior Lead, Digital Product Manager role will report to Director Digital Product for E-merchandising Platform within the Commercial Platforms product team. You will lead the technical evolution of the platform powering search, personalization, and product recommendations across our web and app surfaces. By treating internal consumer-facing teams as our customers and successfully integrating solutions, you will transform our digital storefront infrastructure into an asset that drives global commercial growth

Your Mission

• Platform Vision: Drive the roadmap for an extensible, API-first e-merchandising platform enabling real-time personalization, advanced search, and recommendation capabilities
• SaaS & Vendor Management: Act as the technical and strategic lead for third-party e-commerce SaaS vendor integrations - evaluating capabilities and designing clean integration patterns
• Systems Thinking: Design composable platform capabilities, ensuring upstream platform modifications and data schemas cascade seamlessly across down-stream consumer experiences
• Technical Enablement: Turn complex business requirements into technical PRDs, architecting solutions using APIs, microservices, and event-driven systems
• Stakeholder management: Treat internal engineering and consumer product teams as your primary customers, ensuring platform tools, documentation, and APIs are intuitive and robust
• Trade-offs: Clearly communicate technical risks, scalability, implementation costs, and timelines to negotiate priority lines with both engineering and business stakeholders

Your story

• You have a minimum of 5-8 years of experience as a platform or infrastructure Product Manager, specifically building tools, APIs, and capabilities for internal teams rather than end-users directly
• You are comfortable navigating complex system architectures (APIs, microservices, event-driven networks) and familiarity working directly with Engineering teams to define architecture
• You have exceptional communication skills with a knack for bridging the gap and building consensus between technical engineering teams and commercial stakeholders
• You have a proven ability to effectively manage multiple stakeholders and finite engineering capacity, with comfort defining the path forward
• You have a strong understanding of e-commerce systems, particularly the mechanics of search, personalization, pricing, or recommendation engines
• You have hands-on experience evaluating, integrating, and managing external e-commerce or technical SaaS vendors, with the ability to translate between vendor requirements and internal needs
• Systems Thinker: You have the ability to see the big picture and understand how a single platform modification impacts multiple interconnected downstream systems and consumer teams
• Collaborative Communicator: You are capable of translating complex technical architectures into clear business value for commercial leaders, and vice versa
• Growth-Oriented & Composed: You thrive in a fast-paced environment, safely navigating ambiguity and driving internal platform adoption with a mentor-like mindset

You will be part of our E-merchandising Platform team, part of the Commercial Technology Core Cluster. This function partners closely with our backend engineering team and works cross-functionally with Consumer Experience, Data Science, and Commercial teams. Together, you will abstract technical complexity to empower internal teams to experiment, learn, and rapidly evolve On's digital shopping experiences

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What we offer

• On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose
• On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination
• Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things

Ready to dig into the details?This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum

Are we a good fit?We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you?No matter the outcome, we’ll give you meaningful feedback

You'll start by submitting your application to a specific role