Are you an experienced technologist passionate about working in a complex IBM Mainframe environment? Do you have a client-centric mindset and thrive in a team-oriented, global organization? We are looking for a Mainframe Support Engineer to join a leading banking client in Zürich, Switzerland. We offer a hybrid work model with a mix of remote and on-site work in Zürich.

If you are eager to play a key role in supporting and optimizing mission-critical online services, we want to hear from you!

LI-DNI

Responsibilities Work as part of the Mainframe Online Services team with expertise in CICS and MQ subsystems and related products Provide 2nd-level support and assistance to application teams on CICS/MQ issues Perform incident and problem management for CICS/MQ components while managing changes using IPCM Automate and optimize processes to maximize system throughput and service reliability Actively contribute to the Agile environment with a transformation-oriented mindset Enhance infrastructure reliability, adopting Site Reliability Engineering (SRE) principles Take proactive measures to eliminate inefficiencies and enable automation Requirements Strong skills in z/OS System Components, TSO, ISPF and JCL Proficiency in scripting languages such as REXX and/or Python Expertise in CICS and IBM MQ, including Cluster and QSG Basic knowledge of DB2 Plans, Packages and SQL Statements Understanding of LDAP and USS on IBM Mainframe Ability to work effectively under pressure in fast-paced situations Preparedness to be part of a 24/7 on-call rotation Fluent in English and German Nice to have Familiarity with database systems and advanced SQL knowledge A strong foundation in common IT concepts, including Microsoft Office