On AG
Senior Mobile Device Management (MDM) Specialist
In short
Behind every seamless device experience is someone who made the magic happen. We’re hiring a Senior MDM Specialist to shape the future of secure, scalable device management at On.Think strategy, security, automation — and zero device friction.
Your Mission
The Senior MDM Specialist drives the strategy, design, and reliable operation of On's Mobile Device Management ecosystem, ensuring a secure, scalable, and seamless end-user experience for all mobile and corporate devices. This role is crucial in minimizing device-related friction and security risks, directly supporting the productivity and operational excellence of our fast-growing global team.
MDM Strategy and Security Posture:
- Define the Mobile Device Management (MDM) roadmap, architecture, and standards in alignment with global IT strategy and security requirements
- Establish and enforce security policies, compliance baselines, and data protection mechanisms across the entire mobile device fleet (iOS, Android, macOS)
- Evaluate and recommend new MDM technologies, features, and configurations to continuously improve security, compliance, and end-user productivity
Deployment and Lifecycle Management:
- Design and implement automated, zero-touch enrollment and provisioning processes for all corporate devices using Apple DEP/Business Manager and other relevant tools
- Oversee the continuous monitoring, patching, and configuration management of the MDM environment to ensure high availability and optimal performance
- Develop and maintain comprehensive documentation, runbooks, and disaster recovery procedures for all MDM-controlled services and platforms
Advanced End-User Service and Support:
- Act as the highest escalation point (Tier 3) for complex or recurring issues related to device configuration, application deployment, and MDM-platform stability
- Analyze service desk tickets and monitoring data to identify trends, root causes, and opportunities for proactive system optimization and self-service improvements
- Lead the successful deployment of corporate applications and profile configurations via the MDM platform, ensuring minimal disruption and adherence to security best practices
Your story
- Deep expertise in Apple Centric MDMs (policies, extension attributes, patch management) for the macOS/iOS fleet
- Solid proficiency in Microsoft Intune (Endpoint Manager) for Windows and Android management
- Experience working with other MDM tools (e.g., Workspace ONE, Kandji, MobileIron)
- Advanced scripting in Bash/Zsh (macOS) and PowerShell (Windows) to create custom extension attributes and remediation workflows
- Hands-on experience implementing CIS Benchmarks or NIST frameworks via MDM configuration profiles
- Proven track record of executing MDM migrations
- Hands-on experience implementing CIS Benchmarks or NIST frameworks via MDM configuration profiles
- Knowledge of macOS Security Internals (Gatekeeper, XProtect, TCC permissions, Kernel/System Extensions)
- Ability to design the "Lifecycle of a Device" from procurement to decommissioning
- Ability to assess the current state of the device environment, and visualize a "Future State”, or assist in building a roadmap
- Experience leading a migration project
- Ability to translate complex technical configurations into "Self-Help" articles for users
- Willingness to mentor L1/L2 support staff on MDM troubleshooting
About the Team
As a leading running brand, On’s technology division operates in a dynamic, fast-paced environment and plays a critical role in driving our business success.The internal stakeholder group includes senior management, specialists, and engineering teams who collectively oversee end-user services, enforce global security and compliance standards, and manage the worldwide infrastructure and network environment. You will play a pivotal role in ensuring the required technology, support, and integration capabilities are in place to deliver a seamless solution, working with external partners as well.