Senior Process & Governance Analyst International Programmes (m/f/d)

Your Tasks

Lead strategic initiatives to design and implement a comprehensive governance framework for international insurance programmes, ensuring alignment with global standards and regulatory requirements across multiple jurisdictions
Develop and refine the strategic concept for international programmes product offerings in collaboration with lines of business, including governance structures, operational models, and training strategies to support scalability and excellence
Drive process optimization and harmonization across international insurance workflows (policy issuance, claims handling, premium calculation, compliance), ensuring efficiency, consistency, and customer-centric solutions
Collaborate with senior stakeholders across underwriting, operations, compliance, and IT to define and document end-to-end processes, integrating best practices and digital tools for enhanced operational effectiveness
Establish governance guidelines and control mechanisms to monitor adherence to global standards, mitigate risks, and ensure quality delivery of international programmes
Design advanced training programmes for internal teams, fostering knowledge transfer and adoption of optimized processes and governance principles
Lead cross-functional workshops and change management initiatives, advising on organizational transformation strategies and supporting the implementation of automation and digitalization solutions
Provide strategic insights and performance analysis through data-driven evaluations of process efficiency, compliance metrics, and governance effectiveness, recommending improvements to senior leadership
Act as a subject matter expert for international insurance programmes, representing the organization in global forums and contributing to thought leadership on governance and process excellence

Your Profile

Bachelor’s or Master’s degree in Business Administration, Insurance, Risk Management, or a related field
Advanced certifications in Business Process Management (BPM), Governance, or Insurance Management highly desirable
Minimum 5–7 years in process management and governance within the insurance industry, with a strong focus on international programmes and multinational operations
Deep understanding of international insurance operations, compliance, and regulatory frameworks across multiple jurisdictions
Proven track record in developing governance frameworks, strategic concepts, and training programmes for global insurance networks
Strong leadership in process improvement, change management, and digital transformation initiatives
Advanced analytical and strategic thinking capabilities, with proficiency in process modelling and data visualization tools
Excellent communication and stakeholder management skills, able to influence and collaborate at all organizational levels
Open mindset towards innovation and emerging technologies, with a passion for driving customer value through digital solutions
Professional fluency in English (written and spoken); additional languages are an asset