Inclusion and Engagement

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.DEU Heidelberg - Tullastrasse€53.200,00 - €81.100,00 EUR Annual

Main responsibilities will include:

• Update and maintain servicemax, salesforce, LOTS and other records to assure accurate data
• Collect purchase orders and ensure timely invoicing of service contracts and Time and Materials; to achieve financial objectives
• Collaborate with internal Sales teams and Technical Service teams to generate time and material quotations for non-contract customers
• Act as the main point of contact for customer queries coming in by Phone, internal shared inboxes and emails efficiently
• Identify, qualify, and secure service sales opportunities, working within established processes / tools and team members
• Build relationships with internal stakeholders such a local sales teams and Technical Service

About you:

• Strong communication and interpersonal skills, with an ability to engage effectively with internal stakeholders and customers
• Proficiency in MS Office products
• Strong administrative background with experience in Servicemax and SFDC as being a Plus
• Experience in LOTS is an advantage
• Ambitious, determined, and proactive in reaching targets
• Confident working independently and in collaboration with a team
• Meticulous and organized, with a commitment to accuracy and punctuality in all tasks
• Experience in Service Selling and/or Administration is an advantage
• Fluent German and English language skills, both written and spoken, are required
• Additional proficiency in French, Spanish and/or Italian is highly desirable. Preference will be given to candidates who are fluent in German and English and can communicate effectively in one or more of these additional languages, both verbally and in writing

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive

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• Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics
• Required Skills
• Optional Skills

Work Shift

• At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under
• Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed
• Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role

Working at BD in Germany, Switzerland and Austria

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