Zurich Insurance Company is a leading provider of insurance products and services, committed to delivering innovative solutions and exceptional customer service. Our ZCAM (Zurich Customer Active Management) team turns customer data into practical business solutions to drive the implementation of our ambitious customer strategy

The opportunity: SYSTEM ADMINISTRATOR

• We are seeking a highly capable System Administrator (SA) with strong expertise in Microsoft Azure to support, maintain, and evolve enterprise cloud infrastructure. This role is designed for a professional who combines operational excellence with a solid understanding of cloud networking, systems administration, and intermediate-level systems architecture. The position will play a key role in ensuring that cloud environments remain secure, resilient, scalable, and well documented
• The ideal candidate will bring deep hands-on knowledge of Azure services, practical experience with network configuration in cloud environments, and the ability to contribute to infrastructure design decisions. In addition, the role requires familiarity with the initial setup of Databricks environments, multilingual communication capability, and the flexibility to work in a hybrid model consisting of two days in the office and three days from home
• Professional with strong experience in Microsoft Azure administration, configuration, and optimization across infrastructure and platform services, ensuring availability, performance, resilience, and security of cloud environments. Solid knowledge of cloud networking, including virtual networks, subnetting, peering, routing, DNS, firewalls, VPNs, load balancing, and access governance through Azure Active Directory / Microsoft Entra ID and RBAC. Capable of supporting scalable and secure systems architecture, implementing monitoring, alerting, logging, backup, disaster recovery, and business continuity strategies using Azure-native solutions
• Hands-on experience with automation, scripting, and infrastructure as code using tools such as PowerShell, Bash, Azure CLI, Terraform, Bicep, or ARM templates, as well as administration of Windows Server and Linux in cloud-hosted environments. Familiar with Databricks initial setup and basic administration, monitoring and observability tools such as Azure Monitor, Log Analytics, and Application Insights, and cloud security controls including Key Vault, Defender for Cloud, and policy-based governance. Also experienced in documentation, runbooks, troubleshooting, root-cause analysis, change implementation, and operational support, including escalation and on-call routines when required
• Preferred qualifications include Microsoft certifications such as AZ-104, AZ-305, and AZ-700, exposure to Databricks certifications or support for data platform teams, and familiarity with AKS, Docker, CI/CD pipelines, Azure DevOps, or GitHub Actions. Knowledge of multi-cloud environments, especially AWS or Google Cloud, is considered an advantage, as well as experience in regulated industries, understanding of ITIL practices, and work within agile delivery frameworks such as Scrum or Kanban
• Fluent English and Portuguese are essential for effective communication, documentation, and coordination with global and local stakeholders. Intermediate Spanish is a plus for regional interactions. Strong communication skills are critical to explain technical topics clearly and collaborate with both technical and non-technical audiences

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