At WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow
As a leading developer of the two-stroke engines that power merchant shipping, our people drive innovative solutions for our customers on a global scale. Headquartered in Winterthur, Switzerland, since its inception in 1893, WinGD continues the legacy of the Sulzer Corporation through innovation in design
Our success in this ever evolving, competitive environment is based on the drive, innovation and collaboration of our diverse employee population, over 420 people worldwide, representing over 25 different nationalities. Come, be a part of this change
Responsabilities:
Draft tailored service proposals (repairs, overhauls, retrofits) by aligning technical specifications with customer requirements
Act as a central hub to coordinate and bridge communication gaps between Sales, Technical Support, and Field Service teams
Identify and convert field technical insights, warranty issues, and service letters into billable commercial opportunities
Systematically collect and manage service-related data and WinGD service numbers to improve traceability and strategy
Drive the development of unified technical-commercial processes and foster a collaborative culture that bridges the gap between departments
Build and maintain a sustainable database of service leads and historical data to ensure consistent, evolvable business assets
Identify and implement best practices for proactive quoting and service packages to provide long-term, scalable solutions for the global network
Ensuring consistent data accumulation to serve as the essential foundation for long-term service strategies
Requirements:
Higher education degree (B.Sc.) in Mechanical or Electrical Engineering
Minimum 3 years of field service experience, preferable with WinGD engines. Knowledge of iCER, WiDE, and SCR systems will be an extra asset
Ability to develop technical proposals and spare parts / tools / manpower list for specific engine overhaul tasks
Responsible for delivering technically viable and repair proposals that meet customer specifications
A self-motivated Central Hub capable of aligning Sales, Technical, and Field service teams for result-driven growth
An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
Award winning and extraordinary products
Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
In-house technology training and professional development opportunities